If your issue is listed above, support is recommended. However, we recommend Seagate File Recovery Software. There are multiple offerings for recovery software on the Internet. Further information can be found at the following link: You are not required to use Seagate File Recovery for PC software. 1 Seagate Recovery Services Seagate File Recovery Software for Windows - User Guide August 2015ΔΆ The Seagate File Recovery for Windows PC support includes:: ) these specific error messages: broken file name file already exists bad sectors option and unable to launch application billing inquiries and refund request payment issues/errors and/or declines verify $99 purchase in Digital River Global Commerce advice on processing time-frame (can take 2-48 hours to fully process) license key assistance (determining when software license was purchased/locate key and send via Digital River) For issues beyond what is outlined above, you may want to consider the SRS In-lab Recovery option.
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